Terms of service

Terms of Service

Last updated: August 2026

Overview

This website is operated by DOF. Throughout the site, the terms "we", "us" and "our" refer to DOF. By visiting dofscooter.com and/or purchasing products from us, you agree to be bound by these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have the consent of a parent or legal guardian where required. You may not use our products or services for any illegal or unauthorized purpose.

Product Information

We make reasonable efforts to display product information, pricing, availability and specifications accurately. Product performance figures, including range, speed and load capacity, may vary depending on rider weight, terrain, temperature, riding mode, maintenance and other real-world conditions.

Pricing and Payment

Prices are displayed in the currency shown at checkout. We reserve the right to correct pricing errors, update product availability, or discontinue products at any time.

Orders

We may refuse or cancel an order if product information, pricing, availability, payment, shipping address or fraud-screening information requires review. If an order is cancelled after payment, we will issue a refund according to the payment method and applicable policy.

Use and Safety

Electric scooters, e-bikes and related products may be subject to local laws and safety requirements. Customers are responsible for checking local rules regarding age, speed, motor power, registration, licensing, insurance, helmets and permitted riding areas before purchase and use.

Returns and Warranty

Returns, refunds and warranty service are handled according to our Refund Policy and applicable warranty terms. Please contact us before sending any item back. Items returned without prior approval may not be accepted.

Limitation of Liability

To the maximum extent permitted by applicable law, DOF shall not be liable for indirect, incidental, special or consequential damages arising from use of the website, products or services.